bdg
bdg
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This app is available for your device
bdg
This app is available for your device
Contact
+91 4428261087
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the bdg?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which you can easily complete to access your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and ensure a strong signal is available. Click on "send OTP" and wait for the required time to receive the verification code. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and start playing smoothly.
Q1: What is the minimum withdrawal amount in the bdg?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, and bonus money collected cannot be withdrawn. This means users can access a portion of their earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI information, and bank details. This will ensure a seamless experience. Once completed, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This extended wait time is an exception to the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
Any winnings from the bonus can only be used for gaming purposes and cannot be withdrawn. Earnings from games played with the bonus amount, however, can be withdrawn. This means the bonus itself is non-withdrawable, but any winnings from it are redeemable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their customer care centre for assistance.
Transferring and withdrawing funds is hassle-free with our support for a wide range of banking methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Whether you need help with a transaction, have a query about a specific payment method, or simply require guidance on how to get started, our team is always on hand to provide personalized support. Our goal is to make your experience as seamless and stress-free as possible, allowing you to focus on what matters most to you.